Flight Delay Compensation ClaimsCheck Your Eligibility

People checking in for a flight

Get up to £520 compensation per person. Free to Check! It only takes 2 minutes. Don't miss out.

Flight passengers are entitled to compensation for flight disruptions, unless the delay is due to 'extraordinary circumstances' beyond the airline's control, including severe weather, acts of terrorism, security threats, or other unpredictable events.


Airlines may refuse compensation due to these circumstances, even if better contingency planning could have prevented the delay. If your claim for flight delay compensation has been denied, we may still be able to assist.


We've partnered with flight delay specialists at Bott & Co Solicitors. Bott & Co will work on your behalf to secure the compensation that you deserve on a NO-WIN, NO-FEE* basis, which means we deduct our fee from your compensation award. There's nothing to lose and everything to gain.

*NO-WIN, NO FEE: Bott & Co Solicitors work on a no-win, no-fee basis. This means that you pay nothing up front and, provided you keep to your contractual obligations, even if your claim is unsuccessful, you won't pay anything. Please see their website for full fee information.

Get a Free, Instant Decision On Your Flight

Just add your flight details below and find out how much compensation you could claim.

Don't know your flight?

Cancelled or delayed flight?

You may be entitled to compensation if your flight was cancelled within 14 days of departure, or delayed by three hours or more.

Easy to apply
Free flight check
Expert advisors
No win, no fee
Takes only 2 minutes

THE FACTS SO FAR

What do we know about the Flight Delays claim?

Passengers have recovered over £75m from airlines.

Over 600,000 passengers have claimed.

Passengers can claim up to £520 per flight.

Receive a pay out in as little as 1 week.

Flight delay claims can be difficult. In which case, Bott & Co has been recommended by Martin Lewis of Money Saving Expert.

FREQUENTLYASKED QUESTIONS

How long do I have to make a claim?
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In the UK, you can claim for flight disruptions under air passenger law for up to 6 years from the date of the incident. This includes delays, cancellations, or other flight issues. Note that the time limits for claims under EU Regulations can differ by country.

How do I make a claim?
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1. Fill out our online Flight Claims form – Make sure you have your flight details, such as booking reference, departure and arrival airports, and flight date. You can also include other passengers from your booking with their permission. 2. Claim assessment – we'll review your claim details to check your eligibility. If it looks like you have a claim, we will refer you and your claim(s) to our partners at Bott & Co Solicitors to pursue your compensation. Our service is completely free to you, and what's more, Bott & Co Solicitors only get paid if your compensation claim is successful. 3. Receive payment – If you choose Bott & Co to recover what you're entitled to and the airline agrees to pay compensation, they will transfer the funds directly to your bank account and retain their fee. Ensure you provide your bank details to Bott & Co when requested. Pocket Claim will never ask you for your bank details.

How much could I be entitled to?
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Compensation varies: Up to £220 for flights under 1,500 km. Up to £350 for flights between 1,500 km and 3,500 km. Up to £520 for flights over 3,500 km.

How long does it take to process a claim?
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Airlines have up to 8 weeks to respond, but many take longer or issue standard rejections. We persistently follow up and keep you informed throughout the process.

How long will it take to get compensation?
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Airlines have up to 8 weeks to respond, but many take longer or issue standard rejections. If you choose Bott & Co Solicitors to recover your compensation, they will persistently follow up and keep you informed throughout the process.

Can I use more than one claims company?
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Using multiple companies could lead to complications and additional fees.

What if I no longer have my travel documents?
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A booking reference is usually enough, but keeping your travel documents is recommended. Proof of payment may suffice, and travel agents or airlines can often provide copies if needed.

What is the difference between compensation and a refund?
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Compensation is a monetary award for delays or cancellations caused by the airline. Refunds reimburse ticket costs when travel is not completed, often due to cancellations or significant delays. You may be eligible for both.

What is the Montreal Convention?
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This treaty outlines compensation rights for issues like lost baggage or injuries on international flights. It sets a legal basis for claims but does not guarantee compensation.

What are my rights for flight delays?
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If your flight is delayed by more than 3 hours due to the airline's fault, you may be eligible for compensation. Airlines must also provide refreshments during long airport waits.

What are my rights for flight cancellations?
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You can claim compensation if: The airline informed you of the cancellation less than 14 days before departure. The airline caused the cancellation. You can also request a refund or rebooking.

Can I claim for a missed connection?
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Compensation requires a total arrival delay of 3+ hours. It's more complex if the connecting flight is with a different airline or outside the EU, but we'll review your case.

Can I claim for other passengers or children?
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You can claim for everyone on your booking, with permission. Children under 2 years old are not eligible for compensation.

Does Brexit affect my rights?
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Your rights remain largely unchanged. UK261 now governs compensation for flights involving the UK. We simplify the process to ensure you can still claim up to £520.

What if my claim was rejected by the airline?
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Even if an airline has previously rejected your claim, you may still be eligible for compensation. Bott & Co Solicitors will review your case and determine if there are valid grounds to pursue compensation.

What if my flight is overbooked?
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If denied boarding, you can request a replacement flight or a refund. Compensation applies if you didn't voluntarily give up your seat.

Do rights apply during strikes?
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Yes, strikes often entitle you to alternative transport and compensation, depending on the situation. Airlines must provide support such as refreshments or accommodations.

Can I claim for a package holiday?
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Yes, flight compensation rules also apply to package holidays.

Why have I received a court summons?
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Airlines may dispute claims in court. Respond truthfully and concisely, and we'll guide you through the process. Often, written responses suffice, so court appearances may not be necessary.

What are "extraordinary circumstances"?
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These are events beyond an airline's control, such as severe weather or strikes. In such cases, compensation is not owed, but airlines must provide support under UK/EU Regulations.